KnowBe4 is a cybersecurity company that offers security awareness training and simulated phishing assessments to businesses of all sizes. Their services help organizations educate their employees on how to identify and avoid various cyber threats, and reduce the risk of a cyber-attack. Recently, KnowBe4 also announced an updated version of their customer agreement.

The KnowBe4 agreement outlines the terms and conditions of their services, including their cybersecurity training courses and simulated phishing assessments. It is important for businesses to understand the agreement before signing up for KnowBe4`s services to ensure they are aware of their obligations and liabilities.

One of the key aspects of the KnowBe4 agreement is the inclusion of a data processing addendum (DPA). The DPA is a legal document that outlines how KnowBe4 will process and protect any personal data that is shared with them. With the recent implementation of the General Data Protection Regulation (GDPR) in the European Union, it is important for businesses to ensure any third-party service providers they work with are compliant with GDPR regulations. By including a DPA in their agreement, KnowBe4 is demonstrating their commitment to protecting their customers` data and respecting their privacy.

Another important aspect of the KnowBe4 agreement is their liability limitations. KnowBe4 makes it clear that they are not liable for any losses or damages that may result from their services. This is a standard practice in the cybersecurity industry, as it is impossible to guarantee 100% protection against cyber threats. However, businesses should be aware of these limitations and ensure they have a comprehensive cybersecurity strategy in place to minimize the risk of a cyber-attack.

In addition to their updated agreement, KnowBe4 also offers a range of resources to help businesses improve their cybersecurity posture. Their blog is regularly updated with informative articles, and they offer a free phishing security test to help businesses determine their vulnerability to phishing attacks.

Overall, the KnowBe4 agreement is an important document for businesses to review before signing up for their services. By understanding the terms and conditions of the agreement, businesses can ensure they are making an informed decision and are aware of their obligations and liabilities. With their commitment to data protection and cybersecurity awareness, KnowBe4 is a valuable partner for businesses looking to improve their cybersecurity posture.